Questions? Email us at firstname.lastname@example.org or call 1800-655-3415.
Questions? Email us at email@example.com or call 1800-655-3415.
Summer Programs: April 1st
Fall Programs: 50% due April 1st, 50% due June 1st
Spring Programs: 50% due July 1st, 50% due November 1st
If you apply after the last payment date, full payment is due within 14 days of applying.
8. You may be eligible for a payment plan - ask us about this when you interview.
Any changes to our standard Terms and conditions listed below we have noted in italics to show the updates available now through our flexible programming to help you feel some confidence to book.
Fall 2020 Programs
Full program refunds will be available to you, including deposits but excluding the application fee, up until 15th July 2020.
On the 15th July 2020, our Director will decide which of the Fall programs will proceed, taking into consideration group sizes, border restrictions etc. However, due to the current global situation, participants should be aware that the itinerary of their program could, in part or in full, be moved from one destination to another to ensure health & safety requirements are met, or due to any travel restrictions that may still be in place.
At that point, you will have the following options:
1. Pacific Discovery can transfer you to another program running at the same time but to a different location. I.e you will be able to transfer the entirety of the amount paid to that date to another program running this Fall.
2. Pacific Discovery could transfer you to a later program of your choice. I.e you will be able to transfer the entirety of the amount paid to that date to another program up to two years from departure date without penalty.
3. Pacific Discovery can give a full refund (excluding application fee), as per our standard terms and conditions, although we would certainly very much appreciate your support to look to travel at another date.
If you decide to cancel your participation in the Fall 2020 program AFTER the 15th July 2020, the following fees apply at the time (prior to departure) we receive written notice of your cancellation:
A completed application and $400 application fee is required to hold your space on a Pacific Discovery program. If you are not accepted onto a program, your application fee will be refunded in full.
After submitting a program application, students have 7 days to complete their application interview. If applicants have not completed the application interview or submitted required documentation within 21 days, the deposit will become non-refundable.
After the interview, Pacific Discovery may offer an applicant a position on a program. In order to accept this position, the applicant must pay a $1,500 deposit within 14 days of acceptance. This is non-refundable.
Once an applicant has been accepted, they will receive additional pre-program information, including gear list, international flight instructions and further information about the program.
The full program balance is due 90 days prior to departure. Applications submitted within 90 days of departure will have the full payment due within 14 days. The deadline for submitting an application is 3 weeks prior to program departure.
Pacific Discovery reserves the right to decline applicants who are deemed not to be a good fit for the program. We do our best to accommodate all students, however we do have to balance our program goals for the majority of the group vs applicants who may require more support from the program instructors. Pacific Discovery believes in making its experiential programs as accessible as possible and does not discriminate by gender, ethnicity, nationality, religion, sexuality, or ability. We refer all applicants to our Essential Eligibility Criteria prior to applying.
Not included are personal expenses such as passport fees, visas, medical and vaccination expenses, laundry, email, health and travel insurance, phone calls, etc. The cost of international and regional flights is not included in the tuition price (unless specified).
All students are responsible for arranging flights to program start and home from program finish. We provide clear information to assist in booking flights. We refer students to a travel agency who have all program details and who will do their utmost to ensure participants are flying with others in their group. There is no compulsion to use this agency. We only offer this referral to simplify arrangements for families.
Prior to program departure, students and families are sent clear program arrival information and instructions. Program Instructors meet students at the airport upon arrival.
If you decide to cancel your participation in a 2021 program, the following fees apply at the time (prior to departure) we receive written notice of your cancellation:
If you fail to join the program, join after its departure or leave prior to its completion, no refund will be given.
Students sent home early, or who choose to leave for any reason, including sickness, personal emergencies or injury, will be responsible for all medical costs, and travel costs related to their early departure.
Travel insurance is compulsory for all program participants. Your travel insurance must provide cover for emergency medical evacuation, medical care, emergency repatriation and personal liability. We also recommend it covers trip cancellation, curtailment, loss of luggage and personal effects.
It is the responsibility of the student and the students’ family to understand the limits of any medical and evacuation policy, and to provide up-front payment of emergency services when required.
Our intention is to offer our programs as described. However, we reserve the right to alter these itineraries to make improvements, or because events outside our control necessitate doing so (weather, natural disasters, political unrest etc.). If a significant change is to be made, students and families will be notified of the change and the reason.
Each student is responsible for understanding, acknowledging and following the Program Rules and Behavioral Guidelines. These are in place to protect you, your group mates, your Program Instructors, host communities, and Pacific Discovery. Contravention of a Program Rule is grounds for immediate dismissal from the program. Disregard for Behavioral Guidelines can result in dismissal from the program. Typically, instructors will work with a student to clarify misconduct, establish guidelines for appropriate behavior, and implement a contract. Parents will be notified when a contract is established. Repeated misconduct is likely to result in dismissal from the program. Some situations are serious enough to warrant immediate dismissal from the program and families may not receive any pre-warning of the decision to dismiss their student.
Students may be dismissed for rule-breaking, behavioral, mental health or eligibility reasons. Dismissal of a student from a program is immensely disruptive for the group, can be damaging for Pacific Discovery, and incurs significant administration and logistics costs. Students and families will bear all costs associated with the dismissal, and early departure. No refund of the program tuition or reimbursement of costs to students and families will be made.
In the event that a student's behavior or mental health results in Pacific Discovery no longer being able to ensure their safety on-program, the student will be dismissed from the program and escorted by a program instructor to an airport to fly home or to an in-country care facility. Families will bear all costs associated with these dismissals, including arranging someone to accompany the student home if necessary. Pacific Discovery will work with families to assist in facilitating logistics (flights, communication with instructors etc).
Pacific Discovery reserves the right to cancel any program before it runs, if minimum numbers are not reached and the program is not economically feasible. A full refund will be granted for programs cancelled, due to insufficient applications. Pacific Discovery is not responsible for other costs incurred by students preparing for the program. For programs that are canceled due to any other event that is beyond our control, Pacific Discovery will refund all tuition less the deposit of $400.
All Pacific Discovery programs require good health and moderate fitness. If you have concerns or questions about your health or fitness, please contact us. Students will be dismissed from the program if it is found that they or a family member falsely represents the student during the application process. Program Instructors may dismiss any student from the program if it is considered medically necessary. Pacific Discovery is unable to accept any responsibility regarding medical advice, medications or vaccinations that you or your doctor deem necessary for your safe participation. Students are required to carry and be responsible for self-administering any prescription medications they may require. Instructors can carry a backup supply of medication if loss of medication could be problematic. In the event of a medical emergency, Pacific Discovery will attempt to procure medical treatment; however, we assume no liability regarding provision of medical care. Applicants are urged to check their insurance coverage to ensure adequate coverage when outside of their own country, or to purchase travel insurance.
You are aware that travel within a group may involve compromise to accommodate the diverse desires and physical abilities of group members. Your program instructors will do their utmost to ensure that any problems are solved for the benefit of the group as a whole. Applying for a program signifies your acceptance of the instructor's and Pacific Discovery's authority to make decisions affecting the group or individuals. For instance, we may require an individual to leave the group if we believe that a person's health is at risk, if an illegal act is committed, their behavior becomes detrimental to the safety, enjoyment and well-being of the group, or they don't meet the Essential Eligibility Criteria for the program.
You are aware that our instructors accompany the group from program start to program end but are not with students 24/7. There is considerable independent exploration time built into the program where students are able to explore independently with other group members. There are also times where instructors are busy food shopping, arranging logistics, or attending to an individual students needs and are not directly supervising the group. In these instances, it is expected that students exercise sound judgement in the absence of direct supervision. Additionally, prior to program arrival day and after program departure day our instructors will not provide supervision to students who have arrived early or are traveling independently.
Pacific Discovery will not accept responsibility or liability for any student who contravenes a law or regulation of any country visited.
You acknowledge that Pacific Discovery contracts with a network of companies, government agencies and individuals to assist in the running of its programs. To the best of Pacific Discovery’s knowledge, these third parties are qualified to perform the duties they are contracted to perform. However Pacific Discovery will not be held liable for any injury, damage, loss, delay or irregularity that may occur due to the behavior of these third parties.
You understand that traveling with Pacific Discovery may involve risks (and rewards) above and beyond those encountered on a more conventional holiday, and that you are undertaking an adventure program with inherent dangers. You understand that you are traveling to geographical areas where, among other things, the standard of accommodation, transport, safety, hygiene, cleanliness, medical facilities, telecommunications and infrastructure development may not be of the standard you are used to at home or would find on a conventional holiday. You have read and understood the itinerary and eligibility criteria for this program you are undertaking and have provided details of any pre-existing medical conditions. You accept these risks and obligations and you fully assume the risks of travel. You release Pacific Discovery from any liabilities connected to these risks to the maximum extent permitted by law.
The terms and conditions of all agreements made with Pacific Discovery shall be subject to, and governed by, New Zealand law. You agree New Zealand will be the forum for resolution of any dispute related to your participation in this program.
If a dispute arises, you will try to resolve it directly with Pacific Discovery. If you cannot resolve the dispute you agree to go to mediation first. You will agree the mediator with Pacific Discovery within 10 days of notification of the dispute. If a mediator is not agreed or appointed, you and Pacific Discovery agree to participate in arbitration under the Arbitration Act 1996 (NZ).
No employee, servant or agent of Pacific Discovery has authority to vary these terms and conditions.
The terms and conditions shall be binding on your heirs, executor, administrator and all members of your family. If any term or condition contained herein is deemed unenforceable, all other parts shall remain in full force and effect.
Students and their parents will be required to read and sign an “Acknowledgment and Assumption of Risk and Release and Indemnity Agreement” prior to participating in a program.